Website and Applications Privacy Notice
In order to deliver personalized and relevant information to you through our Site and our Applications, we collect certain information from users.
Information We Collect
In operating our Site and Applications, we may collect and process the following data about you:
Information that you provide directly to us by filling in forms on our Site, in our Applications, and/or through your SantoviaUser account.
Information provided to us when you communicate with us for any reason (for example, to contact us, you must provide your name and e-mail address).
Information provided to us if you choose to submit personal information and/or personal health information. Understand that the personal health information and medical information that you enter on this Site, through any of our forms, or in our Applications, is regarded as confidential. It is subject to the usual protections afforded medical records in accordance with the Health Insurance Portability and Accountability Act (“HIPAA”). Please review the SantoviaUser Authorization and Participation Agreement for further information.
Information that you provide to us if you choose to complete one of our surveys.
A “cookie” is a piece of text which asks permission to be placed on your computer’s hard drive. Once you agree, this cookie file is stored on the hard drive of your computer. They help us and our affiliates to improve our Site and Applications. They ensure that the content from our Site and Applications is presented in the most effective manner for you and your computer.
All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our Site or Applications.
We do not track our users across time or across websites.
Use of Your Information
The information that we collect and store relating to you is primarily used to enable us to provide our services to you in the best possible manner. In addition, we may use the information for the following purposes:
To provide you with information relating to our services or products;
To provide third parties with statistical information about the users of our website;
To monitor and conduct an analysis of our Site and Application traffic and usage patterns;
To inform your health care providers and health service professionals about your medical condition(s) and/or medical question(s).
To analyze trends.
To secure your information, we have put in place commercially suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect on our Site or through our Applications.
Nonetheless, the transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically on our Site or through our Applications, and transmission of such data is therefore entirely at your own risk.
Disclosing Your Information
Where applicable, we may disclose your personal information to any affiliated business entities or third parties necessary to provide products and services to you. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any), as well as third parties involved in the administration and operation of our products and services. We may also disclose your personal information and protected health information to your health care provider(s) and health care professional(s) in order to help you with your medical condition(s) and/or medical question(s). We may also disclose your personal information and protected health information to you (upon request) and any family member(s) or other individual(s) to whom you grant access to your information through our Patient Authorization form.
We may also disclose your personal information to other third parties, such as:
Where we sell any or all of our business and/or our assets to a third party.
Where we are legally required to disclose your information.
When we are contractually obligated to disclose it.
Third Party Website and Interaction
By accessing other third party websites or applications through our Site or Applications, you are consenting to the terms and privacy policies of those websites. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
Users Only of Legal Age of Majorit
Our Site and Applications are designed and intended for those who have reached the age of majority (18 years of age). By using our Site or Applications, you affirm that you are at least 18 years of age or older. We are not liable for any damages that may result from a user’s misrepresentation of age.
No one under age 13 is authorized to submit or post any information, including personally identifying information, on our Site or Applications. Under no circumstances may anyone under age 13 use our Site or Applications. Parents or legal guardians of children under 13 cannot agree to these Terms on their behalf.